Ramp Global and the Indian Institute of Insurance Surveyors & Loss Assessors (IIISLA) have formed a revolutionary relationship under the auspices of the IRDAI to revolutionise insurance claim services. A new era in claims processing is ready to begin with the strategic integration of Ramp’s cutting-edge cloud-based technology and IIISLA’s operational architecture.
The blend of Ramp’s digital capabilities and IIISLA’s subject expertise is ready to transform the insurance claim processing industry. A seamless and comprehensive claims processing journey will be heralded by the integration of Ramp’s patented cloud technology into IIISLA’s mechanisms in this symphony of innovation. The transformation brought about by this partnership will reshape how interactions between insurers and policyholders operate from the moment a claim is filed all the way through to its final resolution. The range of services covered by the emerging capability landscape includes everything from standardised dossier preparation to workshop accreditation, from classification to national labour rate scheduling, to unified reporting.
Under the aegis of this alliance, IIISLA is prepared to take the top spot as India’s premier hub for insurance claims management. The combination of Ramp’s creativity and IIISLA’s vast network is expected to lead to a symphony of speed, clarity, and accuracy in the handling of claims. This perfect convergence will inevitably result in rapid resolutions, increased accuracy, and exceptional levels of client satisfaction.
The merger with Ramp Global resonates as a watershed moment, not just for IIISLA but for the larger fabric of the insurance market, say IIISLA’s Director & CEO Ashok Kumar and President Lalit Gupta. This new paradigm is supported by Ramp’s unmatched expertise in digitising essential elements of workshop administration and fleet management. Their skill at organising and rationalising information on vehicle maintenance plays a crucial part in the reporting and processing of claims. The shared goal is to reduce the Insured Claim Ratio (ICR), quicken policyholder turnaround times (TAT), and eliminate the industry-wide inefficiencies and irregularities.
The association with IIISLA, according to Ramp Global Co-Founder and CEO Amit Kumar, is more than just a simple partnership; it sparks a digital renaissance in the field of insurance claim reporting and management. This collaboration aims to create an atmosphere where technology serves as a vanguard for transparency, effectiveness, and a relentless emphasis on the customer, in addition to building a platform. In this world, insurers would establish real relationships with policyholders rather than just conducting business.