Dover Fueling Solutions (“DFS”), a part of Dover and a leading global provider of advanced customer-focused technologies, services and solutions in the fuel and convenience retail industries, today announced the launch of DX Power within the European, Middle Eastern and African region. DX Power is a solution that integrates electric vehicle (EV) chargers with Prizma, DFS’s connected mobility and convenience hub, to provide retailers with improved visibility and control, and customers with flexible payment options.
In today’s fuel retail environment, most EV chargers run separately to the main point-of-sale (POS) and outdoor payment systems, resulting in customers requiring a roaming contract or registration to pay via charge cards. As a modular and open cloud-based platform, DX Power can interface with any EV charger and ChargePoint Operator to provide a frictionless customer journey. This solution seamlessly bridges the gap between EV chargers and the remaining forecourt system, helping streamline retail sites as they transition to supporting a new way of powering vehicles.
“DX Power is a solution that can set a fuel retail business apart from the competition,” said Raf Tormans, Senior Manager, Product Management, DFS. “It efficiently connects EV chargers, fuel dispensers, payment systems and c-stores, offering retailers increased visibility into their sales and providing customers with an effortless experience.”
DX Power leverages the Prizma ecosystem and existing loyalty programmes on fuel retail sites to ensure EV chargers are included in transactions through the POS system. This gives customers the ability to pay with cash, as well as traditional bank cards (credit or debit), local account cards and fleet cards. Facilitating the re-use of existing forecourt equipment, DX Power and Prizma together optimise investments and provide site operators with clear visibility and control over payment options as well as the status of EV chargers on their forecourt.
“The energy mix in the fuel and convenience retail industry is changing,” said David Mc Guinness, Director of Product Management, Electric Vehicle Charging, DFS. “DX Power will help future-proof businesses by allowing them to easily navigate the energy shift and ensure they’re well prepared to serve a combination of customer needs.”
DX Power is compliant with applicable industry standards (OCPP and OCPI), European Union regulations and proposed Alternative Fuel and Infrastructure Regulations, and it is interoperable with applicable ChargePoint Operator platforms using an open charge point interface and open charge point protocol for remote management and monitoring.